Capture every inquiry, even after the clinic closes
DomeChat™ greets Saturday rash flares, Tuesday-night Botox research, and mole anxiety before Monday. It separates medical from cosmetic intent, collects the details your front desk needs, and books consults so late-night visitors do not call the next clinic.
Most new patients reach out when your office can't answer
A rash flares on a Saturday. Someone researches Botox on a Tuesday night. A patient notices a changing mole and wants answers before Monday. They land on your website, and if no one answers, they keep looking.
And once they reach out to a few practices, the practice that responds first is more likely to win the patient. It isn't the practice with the most experience that wins, but the one that answered.
DomeChat™ makes your practice the one that answers. It greets every visitor in seconds, any hour of any day, so the next patient who finds you at midnight talks to you first.
How DomeChat™ handles medical and cosmetic inquiries. Learn More
of online appointments are booked after hours, when most practices can't pick up the phone.2
If your site can't answer after hours, those inquiries often go to the next practice on the list.
of Millennials would be more likely to choose a provider who offers online scheduling.10
An after-hours digital path (chat or online booking) matches how Millennials expect to reach a new dermatology provider.
How DomeChat™ handles medical and cosmetic inquiries. Learn More
A warm greeting for every visitor, even at 2 AM
When someone lands on your website, DomeChat™ helps them get answers right away.
It can explain your services, answer common questions, and guide visitors toward the right next step, even after business hours.
The experience feels natural because DomeChat™ is built around your practice, your services, and the way your team communicates. Visitors get helpful answers and a clear next step instead of a stiff form or a generic “we'll get back to you.”
It also stays available after hours. Nights, weekends, and holidays, your website can keep answering questions, collecting inquiries, and helping potential patients move forward.
Greets every visitor within seconds, any hour of any day.
Answers hours, locations, and common treatment questions in plain language.
Matches your clinic's voice: professional for medical, approachable for aesthetics.
It asks the right questions for the inquiries you get
A medical dermatology and a cosmetic dermatology question call for very different conversations. DomeChat™ knows the difference because it is built around your practice's specialties, so it asks the right questions in the right order for each kind of inquiry.
It gathers the details you'd want before a first call: concern or treatment interest, urgency, photos if appropriate, and how to reach them. That is the same sequence a good intake coordinator would use.
Then it guides each visitor toward the right next step, whether that means booking a consultation, requesting a call back, or sending an inquiry to your team.
Questions tuned to your specialties: cosmetic dermatology, medical dermatology, skin cancer & mohs, and more.
The details you'd want before a first call, gathered with care.
A clear next step for the visitor: book a time or request a call back.
Every conversation reaches you right away
Every DomeChat™ conversation becomes an organized inquiry your team can actually use.
You see the visitor's name, contact details, what they asked about, and what they may need help with. When someone shares their information, your team gets notified by text or email so follow-up can happen quickly.
Each inquiry is stored in one place, instead of being scattered across voicemails, email threads, forms, and notes from the front desk.
Name, phone, email, and the reason for their visit, saved from every conversation.
A text and an email to your practice the moment a lead comes in.
Every lead in one organized place, so nothing slips away.
Nearly a quarter of inbound web leads never get a response at all.3 Answer the Saturday rash before Monday voicemail.
DomeChat™ comes with every DermDome™ website. We train it on your specialties (medical, cosmetic, Mohs) so after-hours visitors get a real intake path, not a dead form.
What's ready after hours.
DomeChat™ isn't a widget you configure yourself. It ships with your DermDome™ site, trained on how your clinic talks about treatments, from day one.
Always on
DomeChat™ answers every visitor, day and night, including weekends and holidays.
Sounds like your practice
Replies in your clinic's tone: calm for medical concerns, clear for cosmetic consults. No stiff chatbot script.
Trained on your specialties
It knows the treatments you offer and asks the right questions for each inquiry.
Instant notifications
The moment someone shares their details, your practice gets a text and an email.
Every chat becomes a lead
Name, contact info, and reason for visit (rash, cosmetic consult, skin check), organized for follow-up.
No setup for you
We build it, train it on your services, and tune the flows. It launches with your DermDome™ site.
Intake and chatbot guides
- Dermatology Patient Intake: Software, Answering Services, and AIDermatologist patient intake software compared: front desk, answering services, and AI intake for booking speed, HIPAA compliance, and after-hours capture.
- How to Grow a Dermatology Practice: 7 LeversHow to grow a dermatology practice: seven levers for booking capture, local SEO, website conversion, PCP referrals, cosmetic mix, paid demand, and retention.
- Dermatology Marketing: The Complete Guide for 2026Dermatology marketing for practice owners: medical vs cosmetic demand, six channels that fill the schedule, a 90-day plan, and realistic spend benchmarks.