Every inquiry tracked, none left in voicemail
DomePortal™ puts chats, forms, call-backs, and bookings in one queue your front desk can work. Instant alerts mean a PCP referral for a suspicious lesion does not sit unread while a same-day cosmetic inquiry goes cold.
Most practices don't lose patients to a competitor's phone tree, but in the inbox
When someone needs a dermatologist, they don't contact just one practice. They often reach out to several in the same day: a same-day cosmetic inquiry, a PCP referral for a suspicious lesion, a parent researching pediatric acne. They book with the clinic that gets back first. At most practices those messages sit scattered across email, voicemail, and website forms, with no single queue for the front desk.
The result is predictable. Across industries, nearly a quarter of inbound web leads never get a response. Dermatology inquiries cool just as fast when nobody follows up.3 Not because the practice didn't want the work, but because nobody saw the message in time.
DermDome™ includes lead management so every chat, form, and call-back request lands in one queue. Your team gets an alert immediately, and weekend voicemail is no longer the only record of a new patient.
How DermDome keeps every dermatology inquiry visible. Learn More
of companies never respond to inbound web leads at all.3
When a practice doesn't reply, that inquiry usually goes to a competitor who does.
of consumers who try to book a healthcare appointment online actually succeed. The rest hit friction and leave.9
If booking and follow-up are messy, high-intent patients leave before they ever reach your front desk.
How DermDome keeps every dermatology inquiry visible. Learn More
Every inquiry, in one organized place
Right now, a new patient might reach you by phone, by email, through a website form, or in a chat. With DermDome™, all of it lands in one dashboard, so your team checks one place instead of four.
Each lead shows up with their name, contact details, what they need help with, and where they came from. No more piecing together a voicemail, an email thread, and a half-filled form to figure out who's waiting.
And because it's built into your website, there's nothing for you to set up. The day your site goes live, every inquiry starts flowing into the same organized place.
Every chat, form, call, and booking in one view.
Each person's name, contact details, and what they need.
Where every lead came from, at a glance.
Know the moment someone reaches out
When someone contacts a dermatologist, they're usually contacting several. The Practice that responds first is the one they remember, and very often the one they book.
The moment a new inquiry comes in, your team gets a text or email. The alert arrives right away, not the next morning or after someone finally checks the inbox, so your team can follow up while they're still interested.
A text or email the moment a new lead arrives.
Alerts that reach the right person on your team.
Works on any phone, with nothing to install.
See where every lead stands, and never lose one
Every lead gets a clear status, whether that is new, contacted, scheduled, or booked, so anyone on your team can see exactly where things stand and who still needs a call back.
Nothing gets lost to memory, either. The full history of every conversation is saved automatically, so weeks later you can pull up exactly what was said and pick up right where you left off.
And your leads are always yours. Need them somewhere else? Export everything in one click to a simple spreadsheet, with no asking us and no waiting.
A clear status on every lead, from first message to booked.
The full history of every conversation, saved automatically.
One-click export to a spreadsheet whenever you need it.
Responding in 5 minutes instead of 30 makes you up to 100× more likely to reach a new patient.4 Answer the mole check before the next clinic does.
Lead management is built into every DermDome™ website: every chat, form, and call-back request in one place, your front desk alerted instantly, nothing waiting in weekend voicemail.
One plan. Every inquiry visible.
Lead management isn't another tool to learn. It comes with your DermDome™ website so medical and cosmetic inquiries stay in one queue from day one.
One dashboard for everything
Every call, chat, form, and booking lands in one organized place.
Instant alerts
Your team gets a text or email the moment someone reaches out.
Every lead tracked
See where each person stands, from first message to booked consult.
Simple follow-ups
Know exactly who's waiting to hear back, so no one gets forgotten.
Export anytime
Your leads are yours. Download everything to a spreadsheet in one click.
No setup for you
It comes built into your DermDome™ site, ready on day one.
Lead management and intake guides
- Dermatology Patient Intake: Software, Answering Services, and AIDermatologist patient intake software compared: front desk, answering services, and AI intake for booking speed, HIPAA compliance, and after-hours capture.
- How to Grow a Dermatology Practice: 7 LeversHow to grow a dermatology practice: seven levers for booking capture, local SEO, website conversion, PCP referrals, cosmetic mix, paid demand, and retention.
- Dermatology Marketing: The Complete Guide for 2026Dermatology marketing for practice owners: medical vs cosmetic demand, six channels that fill the schedule, a 90-day plan, and realistic spend benchmarks.